Welcome to S3 Studios, where we offer an unparalleled Pilates experience designed to meet the highest standards. By accessing our studio, facilities, services, and website, you agree to the following terms and conditions:

1. General Studio Etiquette
Arrival: Please arrive at least 10 minutes before your scheduled class or session. Late arrivals may not be accommodated to ensure a seamless experience for all clients.
Personal Belongings: We recommend leaving valuables at home. S3 Studios is not responsible for lost, stolen, or damaged personal belongings.
Conduct: We maintain a respectful and inclusive environment. Any inappropriate behavior towards staff or other clients may result in termination of membership without a refund.

2. Memberships and Packages
Membership Options: We offer various membership levels tailored to your needs. Details of each membership type are available on our website or at the studio.
Commitment: By signing up for a Membership, you commit to the full term stated for that Membership selected. No refunds are given for the unused portion of the Membership.
Auto-Renewal: Memberships automatically renew at the end of each billing cycle. To cancel, please send an email to hello@s3studios.pt at least 4 days before the renewal date.
Class Packages: Class packages must be used within their specified validity period. Unused classes cannot be carried over or refunded.

3. Reservations and Cancellations
Booking Classes: Classes can be booked online, via our app, or in person at the studio. We recommend booking in advance to secure your spot.
Cancellation Policy: Cancellations must be made at least 12 hours before the scheduled class. Late cancellations or no-shows will result in the loss of the session.
Private Sessions: Private and semi-private sessions require 24 hours' notice for cancellations. Late cancellations or no-shows will result in the loss of the session.

4. Payments and Fees
Payment Methods: We accept all major credit/debit cards, bank transfers, and other payment methods as specified by the studio. Payments must be made in full at the time of booking or renewal.
Pricing: All prices are subject to change. However, clients will be notified in advance of any changes to membership fees or class rates.
Late Payments: Any overdue payments may result in suspension of services until the balance is cleared. Repeated late payments may result in termination of membership.

5. Health and Safety
Medical Clearance: It is your responsibility to consult with a healthcare professional before participating in any physical activity, especially if you have any existing medical conditions or are pregnant. By attending classes, you confirm that you are physically able to participate.
Assumption of Risk: You understand and accept the risks associated with physical exercise, including the risk of injury. S3 Studios is not liable for any injuries, accidents, or health issues that may arise during your participation in our classes or use of our facilities.
COVID-19 and Infectious Diseases: Clients are required to adhere to all health and safety protocols, including any government-mandated guidelines. If you feel unwell or exhibit symptoms of illness, please refrain from attending the studio.

6. Privacy and Data Protection
Personal Information: We are committed to protecting your privacy. Any personal information collected during registration or use of our services will be used solely for providing you with the best possible experience at S3 Studios.
Communication: By providing your contact information, you agree to receive communications from us, including promotional offers, class updates, and studio news. You can opt out of non-essential communications at any time.

7. Photography and Media
In-Studio Photography: From time to time, we may photograph or record classes for promotional purposes. Your verbal consent will be required prior to taking the photo or recording the video the use of your image in our marketing materials.
Client Confidentiality: We respect your privacy and will never disclose any personal or health-related information without your consent.

8. Termination of Services
Breach of Terms: S3 Studios reserves the right to terminate any membership or access to services if these terms and conditions are breached. In such cases, no refunds will be provided.
Studio Closure: In the unlikely event that the studio must close temporarily or permanently, we will provide appropriate notice and work with clients to arrange refunds or alternative arrangements where applicable.

9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Portugal. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts in Setubal, Portugal.
By enrolling in a class, purchasing a membership, or using our services, you agree to abide by these terms and conditions. We look forward to welcoming you to S3 Studios and helping you achieve your wellness goals in a safe and supportive environment.